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https://forums.xfinity.com/conversations/customer-service/escalation/6184edd33fc3e17674cde681
No escalation point within comcast. $75 every time I call and missed work. 30 year customer spending $300 a month looking for provider who wants me money. Internet sometimes sketchy too. Cant have people over to watch tv. There has to be something better out there and I will be gone as soon as I find it. 1.
https://business.comcast.com/help-and-support/enterprise-access-center/create-escalate-ticket
Submit a help desk or incident ticket to the Enterprise Service Assurance team. Expand the Service Assurance menu to select Help Desk . Select Create Ticket on the Help Desk page. Complete all required fields, include the internal ticket number (if applicable) for reference, and if needed attach any supplemental files.
https://forums.businesshelp.comcast.com/conversations/equipment-modemsgateways/support-escalation-issues/604f811b46c78132632cf616
Comcast Jodie, Perhaps you can explain what changed? A year ago we were able to escalate support calls to a higher level of support when the entry level tier was unable to provide the appropriate level of support. Because Comcast usually has consistent and reliable services and products, it has been rare when an issue has needed escalation.
https://consumerist.com/2009/10/28/reach-comcast-corporate-escalations/
Frank Eliason is a great pointman for escalating Comcast customer service issues, but what if he dies, gets promoted, a new job, or decides we’re all just too annoying? Then you might want to have...
https://calnet.b2.app.cloud.comcast.net/customer-escalation-process
Escalation Level Name Title Contact Information 1st Level Tracey Holmes Supervisor, Complex & Strategic Service Assurance 720.668.8689 [email protected] 2nd Level Erin Pappas Sr, Manager, Complex & Strategic Service Assurance 425.361.5171 [email protected] 3rd Level (primary) Chris Gerstenfeld OR Nicole Jackson Client …
https://support.xfinity.com/svp-contact-form
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https://www.theverge.com/2014/8/7/5971857/we-re-on-it-comcast-customer-service-employees-cards
While the cards will unlock access to a dedicated team, those agents do not have any more power than regular customer service agents, Comcast says. The cards are just one of many venues where...
https://corporate.comcast.com/company/leadership
View Bio. Brian Rankin. Senior Vice President & Senior Deputy General Counsel. View Bio. Marc Rockford. Senior Vice President, Chief Mergers & Acquisitions Counsel and Senior Deputy General Counsel. View Bio. Kirsten Siegel Melson. Senior Vice President, Internal Communications.
https://corporate.comcast.com/contact-information
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https://www.pennlive.com/perry-county-times/2022/05/comcast-plans-expansion-into-new-bloomfield.html
1 hour ago · Comcast is in a market expansion phase and plans to bring its cable/internet lines past about 109 residents and businesses in the borough, she said. The lines would be arial, meaning above ground ...
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